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Frequently Asked Questions
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What payment methods are accepted?We want you to have a smooth and secure shopping experience. That’s why we have different payment options for you. You can pay with: PayPal: the easiest and safest way to pay online, with your PayPal account or your credit or debit card connected to it. Visa, Mastercard and Amex cards: the top international credit and debit cards, that give you the best protection and convenience. Apple Pay and Google Pay: the cool payment systems that let you pay with your phone or watch, without typing your card details. Wix Pay: the fast and simple payment platform of Wix, that lets you pay with your credit or debit card in a snap. Pick the payment option that suits you best and finish your order in no time. We’ll send you a confirmation email with all the info about your purchase. Thanks for choosing DAGEAT!
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How does your return policy work?We want you to love what you buy from us. But we understand that sometimes things don’t work out. That’s why we have a fair and easy return policy for our food and drinks products. Here’s what you can do: If you got a product that’s damaged, expired or not what you ordered, please let us know within 14 days from delivery, with a photo of the product and the receipt. We’ll give you your money back or send you a new product for free. If you got a product that’s fine, but not what you wanted, you can send it back within 14 days from delivery, as long as it’s still sealed and unused. Please contact us to get the return form and instructions for shipping. You’ll have to pay for the shipping costs. We’ll give you your money back once we get and check the product. If you bought a themed box, you can send back the whole box or any of the products in it, following the same rules as above. We don’t take back part of a themed box. Our return policy follows the Consumer Code and the rules for online sales of food and drinks. You can find out more on our page about returns and refunds. If you have any questions or concerns, just contact us. We’re always here for you.
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Do you offer gift cards?Want to surprise someone with a special gift? Why not give them a gift card from our website? They can use it to buy anything they want from our amazing products and services. Our gift cards are easy to buy and send online. You can choose how much you want to spend, from 10€ to 100€, and write a personal message for your lucky recipient. We’ll send you an email with the gift card code and a link to share it with them. They can enter the code at checkout and enjoy their discount. Our gift cards are valid for one year, so they have plenty of time to use them. The gift cards are the perfect way to show someone you care, without any hassle or risk!
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